KYC guide

Sleek is a Registered Filing Agent (RFA) with ACRA.

In order to fulfil applicable KYC requirements, you need to upload all the mandatory documents.

Individuals (Directors, Individual Shareholders, Company Admins, Standard Users & Authorised Representatives of Corporate Shareholders):

Singapore Citizens and Singapore Permanent Residents

  • Full name, email address and telephone number
  • Singapore NRIC (photo/scan of front and back of card)
working in a chair

Foreign professional, entrepreneur and immigration visa holders

  • Full name, email address and telephone number
  • Singapore DP/EP/PEP/EntrePass (photo/scan of front and back of card)
  • Passport (photo/scan of ID pages)
  • Proof of residential address (issued within last three months)

Non-resident foreigners

  • Full name, email address and telephone number
  • Passport (photo/scan of ID pages)
  • Proof of residential address (issued within last three months)
answering_phone

Legal Entities (new/existing private limited companies and their corporate shareholders):

  • Certificate of Incorporation/Registration (or equivalent company formation document showing the date and place of incorporation)
  • Business Profile/Certificate of Incumbency (or equivalent company registry record with list of directors & shareholders and registered office address)
  • Group ownership structure chart (for complex ownership structures with intermediate layers)
  • Certificate of Appointment of Corporate Representative and/or Directors’ Resolution in Writing authorizing the representative

If a corporation has more than 25% ownership interest in or effective control of a company, we will also require the following documents from the ultimate beneficial owner(s) of the corporation:

  • Passport/NRIC and proof of residential address (issued within last three months) for each individual who owns or controls more than 25% of the company shares or voting rights

Frequently Asked Questions

Acceptable documents include utility bills, bank statements, tax records or other documents issued by government or institutional authorities. Documents should not be more than three (3) months old. Sleek can accept documents in Chinese, English, French, German, Indonesian, Malay, Portuguese, Spanish and Vietnamese. Documents in other languages must be translated into English by a certified translator. Many clients choose to work with Wordsburg. Contact them at  [email protected] and mention that you were referred by Sleek). 

Customers need to verify their identity by selecting either SingPass and MyInfo or using Onfido. Scanned copies of identity documents if not put through SingPass/MyInfo or Onfido, must be duly Certified True Copy (CTC) by an independent third-party and suitable certifier  (i.e. Lawyer/Chartered Public Accountant/Notary Public) to be accepted.

Depending on the business activity of the company, we may send you a request for additional information.

NEED SUPPORT?

We'd love to help. Share your contact details and we'll call you back

taking_your_questions
excellence_guaranteed

100% Satisfaction Guarantee

Our refund policy:
We care about you – within 30 days from your purchase, if you’re unhappy with our services, we’ll refund our fee. Email or call us, and we’ll process the refund within five working days.

What it doesn’t cover:
We will not be able to refund Government fees once the application has been submitted, nor any third-party processing fees.

When it applies:
We cannot guarantee any specific legal outcomes when you use our services. For instance, a company registration might be filed correctly but still get rejected by the Company Registry for reasons beyond our control. We can only refund our fees for issues we are directly responsible for. In the case that you purchase a service and later change your mind, we can’t issue a refund.

Our customer support team is at your disposal for any questions or issue you may face.

Need help?

Our sales team is available from Mon - Fri 9am to 12mn (Singapore Time)