Our refund policy:
We care about you – within 30 days from your purchase, if you’re unhappy with our services, we’ll refund our fee. Email or call us, and we’ll process the refund within ten business days.
What it doesn’t cover:
We will not be able to refund Government fees once the application has been submitted, nor any third-party processing fees.
Please note that our 30-day money-back guarantee does not apply if you are unable to incorporate a company in Singapore due to visa or immigration eligibility requirements. We strongly encourage you to speak with our team before making a payment so we can assess your eligibility and advise you on your options.
When it applies:
We cannot guarantee any specific legal outcomes when you use our services. For instance, a company registration might be filed correctly but still get rejected by the Company Registry for reasons beyond our control. We can only refund our fees for issues we are directly responsible for. In the case that you purchase a service and later change your mind, we can’t issue a refund.
Our customer support team is at your disposal for any questions or issue you may face.