Sleek Customer Story: Eugene Giesinger, Owner of Hideaway Cafe
Eugene Giesinger is the heart and soul of Hydeaway Cafe. As the owner, Eugene is on a mission to make everyone feel right at home. “We aim to be all-inclusive and create an environment where nobody feels intimidated,” he says.
With the bustling nature of running a cafe, Eugene, like many other cafe owners, finds it essential to have support in the back office to manage the complexities of his business smoothly. This need led him to explore and ultimately benefit from Sleek’s services.
Could you tell us a bit about your business?
Eugene: Sure, I started Eugene’s Bronte 12 years ago. Initially, we were a café, but we wanted to expand and offer catering services. That’s when we launched Hydeaway, which came about through a colleague and business partner of mine in Canberra. He helped with the fit-out, and now I run the day-to-day business. Hydeaway operates under the umbrella of Big Fig Catering, and we cater for functions and cocktail parties. We do a wide range of F&B options, from a la carte dine in, to take away and catering for parties.
Can you share two things you wish you knew before starting your own restaurant?
Eugene: I wish I had known that the BAS and GST aren’t my money, and I should put them aside. That stung. But for any new owners out there, it’s important to treat them separately and not mix them with your own funds. Otherwise, it can become overwhelming.
When did you start working with an accountant, and how do they support you?
Eugene: When I first started working with an accountant they helped me get out of a serious debt with the ATO and keep me on track. However, I felt like I needed more clarity, so I switched to another group. Unfortunately, that new outfit charged me excessively and over-advised me, which wasn’t helpful at all. That’s when I moved to Sleek, which has been a better experience.
“I believe that an accountant should be there to support your business, not add unnecessary burdens. Sleek understood this and didn't overcharge me or overwhelm me with unnecessary advice.”
