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Business Continuity Plan – COVID-19

Dear Client, Partner, Visitor,

With the rapid spread of COVID-19 (Coronavirus), Sleek’s highest priority throughout this period is the safety of our staff and our valued clients.

Remote Working Implemented: As advised by the respective Governments in the jurisdictions in which we operate from Tuesday 17th March, Sleek has been implementing remote working arrangements for our staff in Singapore, Hong Kong, and the Philippines.

Uninterrupted Service: As a cloud-based company, all of our business operations will continue as normal and every day we continue to set up new businesses for clients in Singapore and Hong Kong.

At all times, you will continue to have full access to our 100% online platform and you can contact our team at any time via your Sleek Account.

We thank you for your kind understanding and hope that you and your loved ones stay safe during this time.

Best,
The Sleek Team

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Our refund policy:
We care about you – within 30 days from your purchase, if you’re unhappy with our services, we’ll refund our fee. Email or call us, and we’ll process the refund within five working days.

What it doesn’t cover:
We will not be able to refund Government fees once the application has been submitted, nor any third-party processing fees.

When it applies:
We cannot guarantee any specific legal outcomes when you use our services. For instance, a company registration might be filed correctly but still get rejected by the Company Registry for reasons beyond our control. We can only refund our fees for issues we are directly responsible for. In the case that you purchase a service and later change your mind, we can’t issue a refund.

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